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Welcome to the Rockwall Fire Department
I am pleased to welcome you to the Rockwall Fire Department website.
The Rockwall Fire Department (RFD) is a dedicated and dynamic organization composed of 60+ professional firefighters committed to serving our community with passion, dedication, and professionalism. Every day, our members provide the highest level of care, often making personal sacrifices in the face of adversity.
Our community is fortunate to be protected by some of the best firefighters anywhere. With a longstanding tradition of service, the Rockwall Fire Department remains dedicated to excellence, innovation, and preparedness as we continue to meet the challenges of the future.
Thank you for visiting our website.
Chief Kenneth Cullins
EMPLOYEE COMMENDATION
The Rockwall Fire Department is proud of our employees and appreciates their hard work and professionalism. We welcome and encourage your comments regarding our employees' service to you.
CONCERNS OR COMPLAINTS
Concerns or complaints regarding Fire Personnel or Operations can be reported by completing this form and either submitting by email or mail to:
Rockwall Fire Department
385 S. Goliad Street,
Rockwall, TX 75087.
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 TEXAS BEST PRACTICES RECOGNIZED
The Rockwall Fire Department has officially been awarded the prestigious “Best Practices Recognized Status” by the Texas Fire Chiefs Association (TFCA). Out of more than 1,500 fire departments across Texas, Rockwall is proud to become only the 36th department to receive this recognition.
The Best Practices Recognition Program is a voluntary accreditation process developed by the TFCA to assist fire departments in meeting the highest professional standards in service to their communities. To earn this status, a department must demonstrate compliance with all 113 Best Practices for Texas Fire Departments, covering essential areas such as:
- Administration and Organization
- Emergency Medical Services
- Training
- Special Operations
- Record and Informational Management
- Fire Operations
- Fire Prevention and Risk Reduction
- Community Outreach
- Response Analysis
- Communications
- Safety and Health
- Resources Management
- Professional Conduct
Achieving Recognized Status signifies that the Rockwall Fire Department meets or exceeds these critical standards, ensuring that our community receives the highest level of fire and emergency services. This distinction reflects the department’s unwavering commitment to excellence, accountability, and continuous improvement in emergency response and public safety.
The Best Practices Recognition Program assures our city leaders, elected officials, and citizens that the Rockwall Fire Department operates at the highest level of professionalism. This accomplishment took over two years of rigorous policy reviews, on-site inspections, staff interviews, and proof of compliance in every operational area. It is a testament to the dedication of our firefighters and leadership team.
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